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2 Intern

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133 Posts

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January 1st, 2010 16:00

Inspiron 17

Hello, i didn't know where for sure to post this so I'm doing it here since it has to do with a laptop. I purchased an Inspiron17 and it does not work with my router. I already have 3 desktops that are working fine with it but the notebook does nothing. I am running a cable modem and the only thing i can come up with is that the Lynksys router is not compatible with the Windows 7 operating system. I say that because it will work if i hook it direct to the modem by itself. Any thoughts?

6 Operator

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January 1st, 2010 17:00

power off the computer and connect it to the router. The router only has four ports so you can only hook up 4 computers to it. power on the computer and if it does not detect your computer open up network and sharing center. run the setup a connection or network.

2 Intern

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133 Posts

January 1st, 2010 17:00

It is a BEFSR41

6 Operator

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14.4K Posts

January 1st, 2010 17:00

Windows 7 works with my linksys router what is the model of your router?

11 Legend

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January 1st, 2010 18:00

littlestick,

 

Dave is pretty good at this. I just wanted to say that I have a Studio 1737 that has Windows 7 64-bit on one partition and Vista Home Premium 64-bit on another partition and I have no problems connecting to my Linksys WRT54GS.

 

 

Rick

2 Intern

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133 Posts

January 1st, 2010 20:00

I already did that and it still does not work. And i went and to the place where it says look for networks and enabled it.  One thing i'm curious about is with the others all the lights of the particular port are on but when the notebook is connected the lights just flash on every couple seconds or so.

2 Intern

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133 Posts

January 1st, 2010 20:00

I was just trying what you said to do and i noticed i didn't tell you that it always says the network cable is unplugged, but no it is not.

6 Operator

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14.4K Posts

January 2nd, 2010 05:00

There should be two little lights at the cable connection on the computer one to indicate you are connected and the other to indicate data flow. It you are not seeing both of these it can be an indication that the actual NIC inside the computer is bad.

One more thing to check. is to boot into the bios and make sure it is enable there. Most are by default but it needs to be checked. Also you need to check in device manager to make sure the driver is loaded. There should be a listing for the NIC and there should be no !.? or X next to it.

11 Legend

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January 2nd, 2010 05:00

littlestick and Dave,

 

Disconnect your ethernet cable. Download the drivers to another computer and then put them on a flash drive or CD and install them on the Studio 17

 

I just remembered.! When I installed Windows 7 on my Studio 1737 I had an issues. You need to download and install Broadcom BCM5784M LAN or better known as Broadcom Netlink Gigibit Ethernet (64-bit drivers)

 

I cannot remember if I had to install this in the compatibility mode or not.

 

Right click on the drivers file, then left click properties, compatibility. Select Vista SP2. Right click on the drivers, then left click run as administrator.

 

This should install your ethernet adapter.

 

 

Rick

2 Intern

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133 Posts

January 2nd, 2010 17:00

No there are no lights at the plug even when it is connected to the modem alone and the internet is working.  And as far as the device manager, it says it is working fine.

6 Operator

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14.4K Posts

January 2nd, 2010 17:00

follow Rich's advice. then move the connetions around on the back of the router to make sure the port is ok and change a cable too if  you can.

2 Intern

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133 Posts

January 2nd, 2010 18:00

yeah i have tried it at all 3 locations and still nothing. Like i say it works when it is hooked to the modem alone. How do you make sure it is enabled in the bios?

6 Operator

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14.4K Posts

January 2nd, 2010 18:00

 Like i say it works when it is hooked to the modem alone."

Guess I missed that part in the original post. If it works with the modem then it is enabled. There is the possibility that this particular modem does not like win 7. Still have my thinking cap on though as it should work to my thinking.

 

6 Operator

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14.4K Posts

January 2nd, 2010 18:00

 Like i say it works when it is hooked to the modem alone."

Guess I missed that part in the original post. If it works with the modem then it is enabled. There is the possibility that this particular modem does not like win 7. Still have my thinking cap on though as it should work to my thinking.

 

2 Intern

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133 Posts

January 3rd, 2010 08:00

Perhaps i should just get a new router?

11 Legend

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January 3rd, 2010 10:00

littlestick,

 

Start, control panel, devcie manager. What do you see under Network Adapters?

 

 

Rick

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