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December 30th, 2003 04:00

Inspiron 5000e side volume controls

I have in inspiron 5000e laptop with windows XP installed. Im having problems with the sound contols now that I've installed xp. My sound card is (according to device manager) a ESS Maestro2E PCI AudioDrive (WDM). For some reason, the volume controls on the left side of the case don't work anymore. Ive read other threads, and I think it is because of the driver. I am currently using the windows XP driver for my soundcard. I tried looking on dell's website, but i could only find drivers for windows ME. Other threads refer to drivers, but they are for a maestro 3i sound card. Would these drivers work? If not, how can I restore the functionality of the buttons? Also, the FN volume controls don't work

Thanks

John

 

10 Posts

March 1st, 2004 20:00

I just upgraded my Inspiron 5000 to XP and have the same problem. I will post a new message about the 5000 (not 5000e).

2 Posts

December 14th, 2004 18:00

Same problem for me too.... :smileysad:

Just installed WinXP and lost side volume controls...

What about the solution to this problem?

10 Posts

December 14th, 2004 20:00

If you do a search on my user name, npdimonte, and look for the message labeled "Inspiron 5000 side volume controls, XP", you will see near the bottom of the thread my solution to this problem.

Hope this helps.
Nick

3.1K Posts

December 15th, 2004 12:00

Users:

Thank you for using the Dell Community Forum.

Dell never shipped the Inspiron 5000 with Windows XP installed on it.  I suggest upgrading the audio driver, with one from the vendor if needed, and also updating or resetting the system BIOS.


Message Edited by DELL-BobT on 12-15-2004 08:35 AM

10 Posts

December 17th, 2004 15:00

In the past Dell has told me that they could not do anything since this machine was never design for XP, which is why I was forced to use the drivers from W2K. Any time I have use the updated drivers from MS Windows Updates, I lose control of the volume controls again. I now ignore the audio updates since the W2K driver works fine.

I'm not sure what Dell means by resetting the BIOS. If this is a suggestion that may or may not work, then I would avoid playing with the BIOS for a simple audio problem. It sounds like a suggestion since Dell is suggesting upgrading or resetting? No thanks, but please let me know if someone tries it and it works?

What does Dell mean by resetting the BIOS?

Regards,
Nick

3.1K Posts

December 20th, 2004 13:00

Nick,

Since the BIOS controls Basic Input and Output from the computer, I thought that updating this may help.

10 Posts

January 4th, 2005 20:00

Sorry for the late reply, I was out of town for Christmas. After checking my BIOS version, it appears that I already upgraded to the latest version, A08. This version is dated 5/21/2001 which did not help this problem. Is there another version that I'm missing? Will Dell create an updated version?

Nick
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