Inspiron bad experiences

Question

Just want to warn people about the Inspiron line of computers.  In 2005, I purchased a Inspiron 5160, had lots of problems.  It was replaced with a 9300 that did good for about one year.  Since then, I have had 4 system replacements with the last being a Inspiron 1520.  I had it for about a month and now it will not even come on.  No lights, not anything.  The processor has already been replaced in it and Dell is wanting to replace the MB.  The system is still under a 3 year hardware inhouse warranty.  I have tried and tried to work out something with Dell but to nothing.    Just be warned, these systems in my experience are problems.  I have had in the exchanges, a E1705, an E1505 as well and ALL had issues from the beginning.

tigerwolf7 · Answer

Darn, I hope you end up with one that works! I'm glad you've got that warranty :)

tigerwolf7 · Answer

Unfortunately all laptop brands aside from Sony have a pretty high defect rate according to Consumer Reports. It's at 17% or so if I'm remembering correctly for every brand except Sony which was like 12% (I may not have these numbers right, but similar to that).

I know here we have almost exclusively Dell and Apple laptops, yet I've seen more issues with an HP-though that's probably just a coincidence/bad luck.

Metalman64 · Answer

At this point and time, I am thinking very seriously about starting over with a NEW laptop but it will not be a Dell.   I had lots of friends warn me about buying a laptop from Dell, especially their Inspirons.

SlamX · Answer

I have an Inspiorn 2200 for about 2 yrs now and it runs great. I run it about 12-15hrs a day and no prolems or failures yet.

ejn63 · Answer

75-80% of all notebooks are made by just two companies, regardless of the name on the outside. It's not surprising they're similar in reliability.

tigerwolf7 · Answer

@ejn63 wrote:
75-80% of all notebooks are made by just two companies, regardless of the name on the outside. It's not surprising they're similar in reliability.

Good point! That would explain why all the big brands clump together :)

Metalman64 · Answer

But when the customer / tech support make you feel like you don't know what you are talking about, that is bad as well as bad hardware.  I am tired of being talked down to by Dell's customer support.

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Inspiron bad experiences

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