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23713
February 8th, 2009 13:00
Inspiron E1505 Audio Issues
I recently formatted my hard drive on my Inspiron E1505 and re-installed Windows XP. After re-installing all the drivers, the audio didn't work. When I go to the control pannel sound and audio devices button it tells me that no audio device can be detected. I've re-installed every audio driver and it still seems to have forgotten that there's a sound card on my motherboard. Anyone know what to do?
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Jim Coates
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February 8th, 2009 17:00
These instructions are for a situation where an operating system has already been reinstalled and everything works except the audio driver will not install ... usually you get an error message, because the NSS and chipset drivers were not installed correctly and the audio chip on the motherboard is not recognized. In this situation "usually" a fresh install of the OS is not required, just re-installing the NSS and chipset correctly. If that doesn't work then a full reinstallation may be necessary.
After you have performed an Operating System re-installation, install the audio driver following this order of installation:
a. Install Dell Notebook System Software (on your downloads page expand the System Utilities category). Restart.
b. Next install the Intel Mobile Chipset driver (expand the Chipset category). Restart.
c. Install the Sigmatel audio driver (expand the Audio category).
Get these from the driver downloads page. When you get on the page use the dropdown box to select your Operating System. The order of installation is critical.
phjort3
3 Posts
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February 8th, 2009 18:00
That did it. Thanks a ton!
juano88
2 Posts
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February 17th, 2009 16:00
Hello Jim,
I have the same problem as our other partner had. I did all the exact steps now that i discovered this post but it still doesn't work. It says that it has and EXIT=ERROR the system does not support the driver.
thank you for your help!
Juano
juano88
2 Posts
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February 17th, 2009 16:00
OOOO, i almost forget i have reinstaled Windows XP Profesional in my laptop
nikitheboss
1 Message
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June 3rd, 2009 16:00
I'm currently having the same problem with my Inspiron 6400. I keep getting the message "This is not the correct audio driver for this system. The installer will now exit."