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April 25th, 2014 20:00
Intall 64bit Windows 7 Pro
I have a Dell E5430 Latitude pre-installed with Windows 7 Pro 32bit. Is it possible to install 64bit version of Windows 7 Pro in it without the recovery disc? I have the Windows 7 pro 32bit COA on my laptop
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DELL-Ravi Ch
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April 25th, 2014 20:00
Hi ChandlerRoss,
You would need Windows 7 Pro 64bit disc to replace the 32bit version of Windows. You can use the same Product key available on the COA label. Please send me a private message with the computer's service tag, Name registered during the system purchase, email address so that I can check and assist you further in sending the operating disc as an exception for one time. To send a private message, click on my name and send me a private message.
ChandlerRoss
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May 2nd, 2014 16:00
Hi Ravi,
Did you get my earlier message?
The service tag is<ADMIN NOTE: Service tag removed as per privacy policy>
The laptop was delivered to my wife's name - Kajari Mondal
you can email me the details at -<ADMIN NOTE: Email id removed as per privacy policy>
Regards
Rajdeep
Philip_Yip
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May 3rd, 2014 03:00
I'm not sure whether Dell will send you out the Dell Windows 7 64 Bit with Service Pack 1 Professional Reinstallation DVD as far as I know they only ship out media for the original OS.
However your license covers both, see my Windows Reinstallation Guide/A Clean Install of Windows:
http://dellwindowsreinstallationguide.com/a-clean-install-of-windows/
You can use the Activation Backup and Recovery Program to backup your product activation and then use a Windows 7 Professional with Service Pack 1 and Media Refresh 64 Bit .iso and clean install without entering a product key. After installation you may restore your product activation using the ABR program.