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7 Posts
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14752
June 16th, 2015 12:00
Internal microphone not working
I have an Inspiron 1750 and my built in laptop doesn't seem to be working on skype/Facebook video chat/tinychat. I've downloaded the audio drivers for my laptop just yesterday from the dell website and it still doesn't seem to be working. I've ran dell diagnostics yesterday as well and nothing was detected to be wrong. I've also tried running the dell fixit app and everything seems fine, they can't detect what's wrong. All my mics are enabled under RECORDING from the SOUND window. My boost levels are also at 20. What else am I missing? And how do I know if this is a hardware problem? My speakers and webcam are working perfectly fine as well. Please help asap! I'm also running on windows 7 home edition 64-bit.
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mzhu026
7 Posts
0
June 17th, 2015 11:00
I used an external mic last night and it was fine. Does that mean that it isn't a hardware problem? I have yet to try using the sound recorder. I'll be sure to update when I do so.
Dell-Gokul G
780 Posts
0
June 17th, 2015 11:00
Hi,
Thank you for reaching us.
Easiest step we can try here is to use "Sound Recorder"
Click start, Search for "Recorder" , Open the app, try recording something and playing it back.
Also if you have an external mic, you may try using that to confirm if it is a hardware fault.
Thank you