Internet Communication Test

Question

Apologies if this is posted in the wrong area, I ran 'Analyzing network card, local network communication test' in My Dell and the overall test result was 'abnormal exit' the internet communication test said there was no connection (I have) and data transfer verification test was abnormal exit.I don't really understand these results so hope someone can explain them please.

Dell-Zohaib R · Accepted Answer

Hi Bluesboyo,

Do you face any problem when connecting to any wired or wireless networks? If not, you can ignore the error messages during the test. This error has been noted in our records; please feel free to contact us if you have any further queries.

Dell-Zohaib R · Answer

Hi Bluesboyo,

Surely I will assist you with this. Please note the following when running the test on “Communication Devices”:

When running the test on “Network Card – Wireless” this requires the wireless card to be connected to a wireless network.
When running the test on “Network Card – NIC” this requires connection to a network.

Were the above two conditions met when running the tests?

Bluesboyo · Answer

Hi Zohaib R,The answer is yes to both questions, my laptop connects automatically to the internet once it's turned on.

Bluesboyo · Answer

Cheers  Zohaib R

Dell-Zohaib R · Answer

Hi Bluesboyo, I am glad to know we could help. Please let us know if you have any further queries.

Bluesboyo · Answer

Every so often my win8 Dell inspiron wireless connection lags a bit. I have an excellent signal and when I run the network troubleshooter it tells me  'problems found, problem with network adapter  or access point. Fixed with a green tick beside it. It's now happening twice or three times a day.

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Internet Communication Test

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