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2 Posts

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May 6th, 2009 18:00

Iphone driver needed for inspiron 6000

hello. i've had a dell inspiron 6000 for about 4 years.. and i decided to get an iphone recently. i go to plug the iphone into my computer and a blue screen pops up saying that an error has occured and windows is shutting down to prevent any damage to the computer... i want to know how i can go about getting this resolved? i can't download applications or do anything with my phone because of this.

 

ALSO.

 

off the subject of the iphone, i would like to restore my computer to factory settings..but system restore doesn't work. it keeps telling me there are errors.

 

help? sorry if complicated.

 

thank you.

 

-sarah.

3 Posts

May 7th, 2009 04:00

Hi Sarah,

Start with the factory restore and when that's done all you'll need is iTunes for the iPhone to work.  Unless you have a bad cable or usb jack.  I'm betting one option 1 though.

"Errors" isn't quite enough info to help you out with the restore.  You might consider reposting as system resore errors and list the exact error message.

 

Steven

1 Message

September 23rd, 2010 14:00

I have this very same problem.  Has there been a solution found?

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