Issues with a small printer

Question

Hello everyone, I am not big on computers and gadgets and that's why I need your help. Recently I've bought a label writer and I have issues with installing it on my computer. I know that the device works perfectly, because on my friends computer it works perfectly. But on mine it does not.  My computer is this one: Dell XPS 13 Touch (2016 Rose Gold Edition) The device I'm using is this one: Dymo LabelWriter 450  If anyone could help me that would be great. The issue is that my computer won't even recognise the device when I plug it in.  Thanks,

ejn63 · Accepted Answer

This printer does not have a native Windows 10 driver. According to its manufacturer, the driver should work with 10 if you set it for Windows 7 compatibility mode.

That's done as shown here:

social.technet.microsoft.com/.../how-to-install-a-hardware-device-driver-using-compatibility-mode

UforUserName · Answer

Oh, okay. That would make sense. I will try the tutorial and installation. I hope it will resolve my issues. Thank you so much for this!

Locked Topics – Laptops General

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