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8579
February 23rd, 2013 13:00
It still will not come on!!
I have a Latitude D531 laptop that when I hit the power button, the light comes on but goes off after about 10 seconds. This began when I had it on ansd all of a sudden shut down. One of Dell's people told me to try something but it still shuts off after five or six seconds. I thought it might be a short but am unsure. Any ideas? Help needed badly!
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DELL-Royan S
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February 23rd, 2013 20:00
Hi,
Welcome to the Community. Let us know which lights light up? Is there a light on the AC adapter when connected to the laptop? What were the steps performed? It's most probably a motherboard failure.
If you have an Active Warranty, or need a Quote, send me a Private Message, click on my user name, add me as a friend, and send me your Name, Service Tag and Phone Number.
Thank you.
slc10
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February 25th, 2013 10:00
Hey Royan!
What seems to be happening is I hit the power button and the lights to the right come on and after about five seconds they go out. I have tried with only the battery, only the adapter and other times both. Still no luck.
The laptop is no longer under warranty.
nothing seemed to be ghappening before except it took a long time to shutdown.
That's all I can think of right now.
DELL-Royan S
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3.8K Posts
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February 26th, 2013 12:00
Hi,
Based on the information that you have provided, it means it's a motherboard failure. If you need a quote for the motherboard replacement, send me a Private Message.
Thank you.
DELL-Royan S
6 Operator
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3.8K Posts
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February 26th, 2013 15:00
Hi,
Send me a Private Message, click on my user name, add me as a friend, and send me your Full Name, Service Tag, and Phone number.
Royan
slc10
6 Posts
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February 26th, 2013 15:00
Royan:
Go ahead and give me a quote on the motherboard. Thanks.