Unsolved
This post is more than 5 years old
1 Rookie
•
1 Message
0
50800
December 6th, 2012 16:00
Laptop blurry white screen
My laptop was working fine and then suddenly the screen went blurry white, wondering if this is the monitor that has broken or something else. Thanks for your help in advance
I've turned the laptop off and removed the battery but it still shows this screen on boot
No Events found!
DELL-Allan D
4 Operator
•
2.6K Posts
0
December 6th, 2012 17:00
Hello Poncho,
There are a couple of steps that can be tried which would isolate if it is a hardware or software issue.
1. Run the LCD Built-In Self-Test (BIST).
2. Test the LCD in the System Setup (BIOS).
If you observe the same issue on the setup screen or during the LCD Bist, it is not an issue with the Operating System, it is a hardware issue. For more details please check the article on Resolving Laptop LCD Lines, Fuzzy, Color, or Blurry Issues.
Please try the steps and write back to us would be glad to assist further.
DELL-Allan D
4 Operator
•
2.6K Posts
0
December 11th, 2012 02:00
Hi ,
Unfortunately we have not received feedback from you on this topic. If you need continued support, please write back. Other community members who need assistance please start your own topic in a new thread.