4 Operator

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3.8K Posts

January 12th, 2013 18:00

Hi Andrew,

Welcome to the Community. I recommend that you uninstall, and reinstall the touchpad drivers to fix this issue. Click on start, right click on computer, click on properties, click on device manager, click on the symbol next to pointing devices, right click on the Dell Alps Touchpad Driver and click on uninstall. Click ok to confirm. Once removed restart your computer, and click on the below link to download and reinstall the touchpad driver.

www.dell.com/.../inspiron-14r-5420

Troubleshooting Touchpad Issues on your laptop: support.dell.com/.../document

Thank you.

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3 Posts

January 12th, 2013 19:00

Yes! Thanks! I even have a little yellow light on my touch pad that tells me when my pad is turned on/off.  I never knew that existed before. The Fn+F3 works too.  Thanks again.

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19 Posts

January 21st, 2013 08:00

Elan

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19 Posts

January 21st, 2013 08:00

Does this machine have a Alps touch pad or the Elan??

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3 Posts

January 22nd, 2013 16:00

I uninstalled and installed a  new driver. It 's an Alps and it is working well now.  Vendor Version : 7.1209.101.217

Dell Version : A02

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19 Posts

January 22nd, 2013 17:00

Great

! I have always had the Alps and they work fine. This one is the Elan.=

It doe not work well at all and does not speak well for Dell. I would like=

to send this thing to Dell and have them install the Alps and throw this o=

ne away.

Mike Raines

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