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13825
August 12th, 2010 09:00
Laptop serial -model number deciphering.
I am a police officer following up on a stolen Dell laptop report from April 2009. The original officer wrote down a serise of numbers from the original box the laptop came in but I believe that he may have used the wrong number as the serial number. Dell support was zero help. They repeatedly asked for the service tag # which I said if I had the computer , I wouldn't need their assistance.
I have several series of numbers and letters combinations that to me , mean nothing.
Is there anyone who can narrow down which is the model # and which is the serial # ?
I think this is the model # OK351NA01
Unknown number
Unkown number <ADMIN NOTE:Express service code removed per privacy policy>
PPID CN-06848F-70166-937-02RP-A00
MO
That is all of the info I have to go by.
Thank You for any assistance.
Reply here or to my work email @ <ADMIN NOTE:Email id removed per privacy policy>



ejn63
9 Legend
•
87.5K Posts
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August 12th, 2010 10:00
Try this number 8411601208
here:
http://www.powerdog.com/dellconv.cgi
That looks like the express service code.
Broosic
2 Posts
0
August 13th, 2010 10:00
Thank You !
Dell should fire someone and hire you instead.