Laptop serial -model number deciphering.

Question

I am a police officer following up on a stolen Dell laptop report from April 2009. The original officer wrote down a serise of numbers from the original box the laptop came in but I believe that he may have used the wrong number as the serial number. Dell support was zero help. They repeatedly asked for the service tag # which I said if I had the computer , I wouldn't need their assistance. I have several series of numbers and letters combinations that to me , mean nothing. Is there anyone who can narrow down which is the model # and which is the serial # ? I think this is the model # OK351NA01 Unknown number Unkown number PPID CN-06848F-70166-937-02RP-A00 MO That is all of the info I have to go by. Thank You for any assistance. Reply here or to my work email @

ejn63 · Answer

Try this number 8411601208 here: http://www.powerdog.com/dellconv.cgi   That looks like the express service code.

Broosic · Answer

Thank You !     Dell should fire someone and hire you instead.

Locked Topics – Laptops General

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