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December 5th, 2011 21:00
Laptop starting automatically !!!
I have a DELL Vostro 3500 laptop model . When I try to connect my laptop to an external AC source , my laptop starts automatically before pressing the power button ( this happens when I try to run the laptop using AC power source........but this doesn't happen when running in battery )..............although after getting started my laptop works fine without any glitch :emotion-1: ..........can u please tell me how can I solve this problem ????? I am running Windows 7 Ultimate x86 and have Kaspersky Internet Security installed in my system............................ pls help me !!!!!!!!!!! i fear this incident may damage my laptop :emotion-9: :emotion-10:
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DELL-Royan S
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December 5th, 2011 23:00
Hi Karmakarkoushik,
Welcome to the Community. I suggest you flash the Bios first, and let us know if that worked. Below is the link to the Bios of the system. Make sure you have both the battery and the ac adapter connected to the system when flashing the Bios.
www.dell.com/.../DriverFileFormats
Thank you
Royan
karmakarkoushik
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December 6th, 2011 00:00
I tried but I am getting a message " Can't flash the same BIOS version." :emotion-9:
DELL-Royan S
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3.8K Posts
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December 6th, 2011 01:00
Hi,
Contact Dell Technical support in your region for a possible motherboard replacement.
Thank you
Royan