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1 Rookie
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18 Posts
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12136
July 30th, 2013 06:00
Laptop typing automatically
Hi,
ISSUE:
I have Dell Vostro 1400 and I am facing a very wierd issue. My laptop types automatically in the search or in a browser if it is open and in any application that it can type. It mostly types "asdf;lkj" like this. Again when I use a media player it automatically increase or decreases the volume to the max. and sometimes restart the player. It again sometimes automatically locks my computer.
TRIED THINGS:
1. I have already formated my laptop many times and also updated the BIOS as I thought it as a VIRUS problem. Also, I have tried different antivirus software but all in vain.
2. I have also dislodged my laptop keyboard and using an external keyboard; but this is also not working.
3. Prior to all these I have called DELL Service for support. But they also could not offer me a satisfactory answer.
Could any one suggest me something as I am not able to use my laptop.
Eagerly waiting for your response..
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Dell-Rajesh R
6 Operator
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3.3K Posts
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July 30th, 2013 07:00
Hi ramsahu08,
Check if same happens in Safemode with networking. Restrat the computer and tap F8 at Dell logo and select Safemode with networking. Check if the issue persists.
Did you run diagnostics on the computer?
Ensure that the computer is connected to an electrical outlet that is known to be working properly.
Turn on (or restart) your computer.
When the DELL logo appears, press (f12) immediately. Select Diagnostics from the boot menu and press (enter).
NOTE:
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; then, shut down your computer and try again.
Let me know the status.
ramsahu08
1 Rookie
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18 Posts
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July 30th, 2013 08:00
In safe mode it is working fine. But I can not always use my laptop in safe mode.
And for the second query I have gone to Diagnostics and everything is fine over there.
Dell-Rajesh R
6 Operator
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3.3K Posts
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July 31st, 2013 12:00
Hi ramsahu08,
May I know when did this issue begin?
Kindly private message me the service tag of the computer. To private message the service tag click my User name and click Start conversation.
Awaiting your response!
davexpression
1 Message
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November 26th, 2014 14:00
Hi.
I am having same issue. Should I PM you too?