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gretl

1 Message

2123

August 22nd, 2005 12:00

Latitude D500 Keyboard

I have had my Latitude D500 for a year and a half. Due to heavy usage, the keyboard has seen some keys worn away or scratched by my fingernails. I've been fine with that as I can touch type.

However, this new problem is NOT surmountable. The "H" key has come off, and try as I might I cannot get it back on. I have put keys back on before, but this one is being stubborn.

how can I get this fixed, or should I just replace the keyboard? I have not been able to find any information on this.

Thanks,
Gretchen

Rollie_R

2 Intern

 • 

2.2K Posts

August 23rd, 2005 21:00

Gretchen,
 
Thank you for using the Dell Community Forum.
 
Please shake the keycap and see if ther is an x-shaped plastic assembly hanging below keycap. If it is there  the re-assembly is as follows. Carefully note the position of the assembly relative to the letter marked on the upper LH corner of the keycap. You must remove the plastic assembly (it is called a scissor hinge) from the key top cap. If you look carefully at it, you will see how it snaps into the key top cap. Once it is off, slip each of the four legs of the scissor hinge underneath the appropriate loops on the key assembly on the keyboard. Keep the same relative alignment with respect to the keycap letter. When this is done correctly, the scissor hinge will stand up straight just waiting for the key top cap. Carefully line up the keycap with the letter in the correct position and push it firmly down onto the key. It should snap into place.
 
If that does not work, then the keyboard will need to be replaced.
 
 

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