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September 11th, 2017 13:00

Latitude E6410 - Cant install Network driver

Hi,

Im having an issue installing the Network driver on my, recently formatted, Latitude E6410.
When i try to run the .exe, i get the following message:

" The version of this file is not complatible with the version of Windows you are running. Check your computer's system information t see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and contact the software publisher."

Im running Win 7 x64.
I downloaded the Network driver from Dell support website using the laptops service tag.
Tried to run the driver under XP compatibility mode.

Not really sure what else to try. All the other drivers worked fine.

Thanks

DK

Community Manager

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September 13th, 2017 11:00

Did you install all 6 of the Chipset drivers, rebooting after each one was installed? When you said Network driver, I am assuming that you mean the Intel 82567DC Gigabit Ethernet Controller. The Latitude E6410 driver page shows one Windows 7 64-bit driver. You should NOT install it in XP compatibility mode since it is a dedicated Windows 7 64-bit driver =

11.6.92.0 A06

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