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297855
July 5th, 2013 12:00
Latitude E6430 BIOS Setup Unlock password 1d3b
Hi,
I can't change nothing in BIOS on my brand new Dell E6430 Laptop. The Setup is protected by Administrative password.
Can you help me with unlock?
Best Regards
Maciek
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DELL-Saharsh K
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July 5th, 2013 12:00
Going forward, this can no longer be done through the Forum. You must call in to Dell Technical Support for your country. They will verify all of your data as the owner of the laptop, put you on hold, and then contact an L2 technician to get the password reset.
ejn63
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July 5th, 2013 12:00
Who set the administrator password? It would not be on the system if you received it brand-new from Dell.
majas76
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July 5th, 2013 13:00
I don't know. I bought this laptop a week ago from ebay. Brand new in the box.
ejn63
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July 5th, 2013 13:00
If the seller can't provide the password, return the system for a refund. For that matter, in order to have warranty coverage, the seller needs to transfer the system into your name -- if they can't or won't, get a refund.
donndonn
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March 16th, 2015 02:00
I cant able to reset the Dell Security Manager password and biometrics how can I reset it?
donndonn
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March 19th, 2015 03:00
I have also the same problem! I cant restart or reset the fingerprint in the bios and also the password... What will I do now?
ejn63
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March 19th, 2015 05:00
Only Dell support can - and you must call. Have verification of ownership of the system ready and if the system is out of warranty, a credit card (the call isn't free once the warranty has expired).
donndonn
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March 22nd, 2015 01:00
Hi,
Where can I contact the support? I am in Riyadh. Thank you
ejn63
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March 22nd, 2015 04:00
You'll need to contact the shop from which you purchased the system.