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January 29th, 2017 13:00
Latitude E6540 A19 Bios Update
Hi I am updating my bios from A17 to A19 and every time I run the update I get an error saying that the password is not set or there is an issue with the service tag. I have checked both and there is no error.
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Robert P (retired)
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January 31st, 2017 03:00
Hi Dopelnad,
Thanks for posting.
Updating the BIOS is usually not necessary unless you are having a problem with your computer.
If you must update to A19, please be sure you are following the installation instructions:
BIOS Update Executable for Windows/DOS
Download
1. Click "Download File", to download the file.
2. When the File Download window appears, click Save to save the file to your hard drive.
Run the BIOS update utility from Windows environment
1. Browse to the location where you downloaded the file and double-click the new file.
2. Windows System will auto restart and update BIOS while system startup screen.
3. After BIOS update finished, system will auto reboot to take effect.
Run the BIOS update utility from DOS environment, if Legacy Boot mode (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB key.
2. Power on the system, then Press F12 key and Select "USB Storage Device" and Boot to DOS prompt.
3. Run the file by typing copied file name where the executable is located.
4. DOS System will auto restart and update BIOS while system startup screen.
5. After BIOS update finished, system will auto reboot to take effect.
Run the BIOS update utility from DOS environment if UEFI Boot Mode (Non-Windows users)
1. Copy the downloaded file to a bootable DOS USB key.
2. Power on the system, then go to BIOS Setup by pressing F2 and go to "General > Boot Sequence > Boot List Option".
3. Change "UEFI" to "Legacy" of Boot List Option.
4. Click "Apply", "Exit" to save changes and reboot system.
5. Press F12, then Select "USB Storage Device" and Boot to DOS prompt.
6. Run the file by typing copied file name where the executable is located.
7. After BIOS update finished, system will auto reboot .
8. Go to BIOS Setup by pressing F2 and go to "General > Boot Sequence > Boot List Option".
9. Change "Legacy" to "UEFI" Boot Option.
10. Click "Apply", "Exit" to save changes and reboot system.
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Note 1: You will need to provide a bootable DOS USB key. This executable file does not create the DOS system files.
Note 2: Please make sure you suspend BitLocker encryption before updating BIOS on a BitLocker enabled system.
If you don't enable BitLocker on your system you can ignore it