LCD panel is often off - no display

Question

I have a 4 week old Inspiron 630m and in the last week I have had serious problems with the LCD display.
Whenever I boot the PC the display is not on, the Dell logo etc not displayed. I switch off / on about 5 or 6 times and finally the monitor does work.

If I close the lid whilst using the PC, and the settings are "when I close the lid - Do nothing" the display will go out, and not come on again until I reboot 5-6 times.

sounds like hardware problem to me, any help appreciated. Very frustrating on a brand new notebook.
cheers

FirefighterBlu3 · Answer

try hitting Fn-F8 (CRT/LCD), my inspiron 8200 does that all the time, until i figured it out, it was incredibly frustrating. i'd disable it if i could. -david

mayk19 · Answer

No I know that one, that Aint it. In fact, when on External monitor it doesnt even report the internal one as existing.

Frankly Im really with all this now. Ive been on phone by poor technical support, no help via email. Dell really really are very poor at supporting there users.

In the end this is hastle that I don't need for a mere business tool. Im going to have to bin this and spend many hours reconfiguring a new Good supplier laptop at my expense whilst the share holders of Dell lounge in there success.

ph0ngvu · Answer

yep their support really bad, I'm a programmer and i also know IT stuffs and they refuse to listen to me. Rather than waste my time, have you go to safe mode yet, have you restart your laptop yet.   OMG, as an IT/IS guy, i know I did all i can before calling support.

Locked Topics – Laptops General

LCD panel is often off - no display

Was this post helpful?