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February 8th, 2008 07:00

New 1520 WiFi Connectivity issues.

  Hi folks,

I just bought a new 1520 laptop to replace an old 6000.

All seems fine with the laptop except the connectivity.

It connects, and when you look at the icon in the system tray at the bottom right hand of the screen it says excellent connection, 54Mbps.  This is the max my old router (Netgear DG834G with a high gain aerial) supports.  Under the device manager. drivers section the wireless card is a 3945ABG.

I have had to reinstall the OS and drivers once, I feel confident I have done it correctly, but I'm no expert so I could have made a mistake.

I've downloaded a couple of bits of software, and they only appear to be downloading at 50-70 kbs.  I've run a couple of speedtests and they are good : download 3902kbs, upload 303 kbs, ping 58ms.

Any help or assistance would be greatly appreciated.  I only got the laptop Monday so if it's a possibility it's a hardware issue I have got time to get back onto Dell for repair/replacement.

Thanks in advance.
Mack

4 Posts

February 8th, 2008 08:00

In addition,

Could I have installed the wrong driver for the card I have onboard???  presumably the wifi wouldn't work at all if I had.

How can I check what card I have oboard?  It doesn't specify on the reciept what it is specificlly as I bought it from Dell Outlet UK.

Thanks Again Folks

2 Intern

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14.4K Posts

February 8th, 2008 09:00

look in device manager under network adapters and it will say what card you have installed.

4 Posts

February 8th, 2008 09:00

Cheers Ballicious,

Thats how I thought you found out, so I've got the correct driver installed.

Any other ideas as to why I'm having this problem???

thanks

2 Intern

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14.4K Posts

February 8th, 2008 10:00

your speed test result looks good.

I can only think that your download sites were a bit slow.
the other explaination is that you are suffereing with adsl exchange congestion at certain times.

4 Posts

February 8th, 2008 11:00

Right,

That could be it then. 

I'll keep an eye on the sites i'm downloading from, times and speeds and see if I can work anything out.

Thanks for the help.

Mackie

2 Intern

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14.4K Posts

February 8th, 2008 16:00

np
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