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April 18th, 2016 09:00

Obtaining service tag

My laptop was stolen. I do not have my service tag but I do have the order number from my purchase. Can someone help me obtain my service tag from this information so that I can provide it to the police?

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April 18th, 2016 10:00

You will need to call Dell -- they can look up your ownership details from  you phone number and/or address (assuming you purchased direct from Dell and/or registered the system).

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April 19th, 2016 02:00

Hi BOSOXHALE7,

Rather unfortunate that the system was stolen. 

You could send me a private message with the order# and your contact details and if the ownership is verified, we can help provide you the info as required and flag your system as stolen on our records. For faster communication - contact us via Twitter - @dellcarespro 

Keep us updated.

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