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4522
November 21st, 2004 12:00
password for bios
Need the password for BIOS. I just reformatted the hard drive and need to change the boot device order to CD first. Unfortunately, I discovered there is a password requirement that is disallowing me to set the order.
I recently purchased an Inspiron 4000 thru eBay and was not given the password. Dell said that I would need some pertinant info from the seller. I then asked the seller and was told that he didn't have it but would try and get back to me. That has been a week and still no reply.
What am I to do? I was hoping to boot from the Win XP CD for a fresh install.
I just bought a floppy drive in hopes that I could boot from it. Unfortunately, I do not know what CD I have in order to copy it to the hard drive.
I recently purchased an Inspiron 4000 thru eBay and was not given the password. Dell said that I would need some pertinant info from the seller. I then asked the seller and was told that he didn't have it but would try and get back to me. That has been a week and still no reply.
What am I to do? I was hoping to boot from the Win XP CD for a fresh install.
I just bought a floppy drive in hopes that I could boot from it. Unfortunately, I do not know what CD I have in order to copy it to the hard drive.
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Ed C
2 Intern
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3.2K Posts
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November 21st, 2004 12:00
Sorry to say but if you don't get the info from the person you bought it from you have a door stop. I would send it back to that person and demand my money back.
Good luck.
clazman
9 Posts
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November 21st, 2004 13:00
techking
49 Posts
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November 21st, 2004 13:00
bacillus
2 Intern
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14.4K Posts
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November 21st, 2004 14:00
I should also like to point out this link which explains what help we can offer you for your password.
http://forums.us.dell.com/supportforums/board/message?board.id=insp_bios&message.id=16628
VBdotNet
415 Posts
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November 21st, 2004 15:00
Contact Dell and ask what is needed for an ownership transfer - what info Dell needs from the previous owner and what info (name/addr, etc) about the new owner that the previous owner needs to give to Dell.
After you get all the instructions, provide this information to the seller and ask that they contact Dell on your behalf and do an ownership transfer.
This costs the seller nothing - this way they don't need to give you the ownership info. If the seller does not want to do this then they may not have been the original owner of the machine.
Once the machine ownership has been transferred to you then Dell will be able to assist you in bypassing/resetting the bios password.
NemesisDB
2 Intern
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7.9K Posts
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November 22nd, 2004 02:00
TheComputerDude_7aedf4
116 Posts
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November 23rd, 2004 00:00
If you have this trouble, I would ask Dell to hunt down the owner of the Express Service Code. Make sure the owner listed is the same as the person you bought it from. Contact that person, if possible, and ask if the laptop is theirs. If it is and it was stolen, turn the person you bought it from over to the authorities. They can make him give you your money back.
I don't think Dell will refuse to look it up, especially if you believe it might not have been lawfully obtained.
leduke30
2 Intern
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4K Posts
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November 23rd, 2004 00:00
clazman
9 Posts
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January 10th, 2005 01:00
I do not have a doorstop!
I am writing to you via the laptop thru a wireless connection. In addition the laptop is networked with my desktop, via this wireless connection.
In other words, this laptop works just fine.
Jerry