problems with Dell Quickset

Question

I have the Dell Quickset application loaded and the brightness moniter works fine, but the audio indicator does not work at all. Even the function buttons on the keyboard will not alter the volume level (the on-screen indicator will not change even when attempts to change volume on the keyboard are made). Are there certain drivers I need to reinstall to make the keyboard function keys for volume/mute to work?

adam

name001 · Answer

Just to clarify:

The only way I can cchange audio volume on my laptop is to open the volume window from the task tray on my desktop. The keyboard shortcut (function keys) do nothing but display the volume indicator (Quickset application) -- but the volume does not change.
Hope this helps with the diagnostics...

Jim Coates · Answer

Adam,

It doesn't work with all applications on my inspiron 1100, for example MusicMatch. It does work with Windows Media Player and Sound Recorder. It yours won't work with any program at all you might try uninstalling/re-installing Quickset.

Jim

name001 · Answer

I have already reinstalled it. Would it matter if I completely unistall it -before- I reinstall it again? Or would that not make a difference? (The keyboard shortcut for volume control does not work at all/with any application)

Adam

Jim Coates · Answer

>>Would it matter if I completely unistall it -before- I reinstall it again? Or would that not make a difference?<<

There are a lot of programs you should not try to install over ... I don't know about this one. Try uninstalling in the add/remove programs utility. Good luck.

Jim

NemesisDB · Answer

First off, make sure you have the most recent version.  If not, download.  Installing over a previous version has not caused problems for me.  Some things to try:   1) Right-click the QuickSet icon in the task bar and ensure that disable On Screen Volume Meter is not checked.  You should be able to control the volume anyway, this just makes it show up.   2) Reinstall your audio drivers -- fairly easy, and there might even be an upgrade out there.   3) Ensure that the keys for the volume up/ down are actually working (test them in another application without using the FN key).

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problems with Dell Quickset

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