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7352

July 23rd, 2002 07:00

***Processor Start Failure*** (on C600)

" ***Processor Start Failure*** The revision of motherboard does not support the processor installed." I am getting the error message after replacing a damaged C600 board with a new one using the same processor (on my C600).

Have tried to re-flash the bios but the system will always power down (F2 will power down and so will F4).

Any idea on the key combination?

Also:
Info: The person I bought the C600 motherboard from stated that the Dell website lists compatible/supported processors as:
Intel® Pentium® III 1.0 GHz processor with SpeedStepTM 1 technology
Intel® Pentium® III 850 MHz processor with SpeedStepTM 1 technology
Intel® Pentium® III 750 MHz processor with SpeedStepTM 1 technology

Which of the 1.0 GHz processors is supported? – Anyone got any ideas?


4 Posts

July 23rd, 2002 14:00

You have the wrong version of the C600 MB for that C600 CPU. The person who sold it to you made a general statement that since it a C600 MB it must support all the CPU’s ever shipped on a C600, which is untrue, that MB was made for the earlier CPU’s in a C600 :-)
Yogi2 wrote:
- " ***Processor Start Failure*** The revision of
- motherboard does not support the processor
- installed." I am getting the error message after
- replacing a damaged C600 board with a new one using
- the same processor (on my C600).
-
- Have tried to re-flash the bios but the system will
- always power down (F2 will power down and so will
- F4).
-
- Any idea on the key combination?
-
- Also:
- Info: The person I bought the C600 motherboard from
- stated that the Dell website lists
- compatible/supported processors as:
- Intel® Pentium® III 1.0 GHz processor with
- SpeedStepTM 1 technology
- Intel® Pentium® III 850 MHz processor with
- SpeedStepTM 1 technology
- Intel® Pentium® III 750 MHz processor with
- SpeedStepTM 1 technology
-
- Which of the 1.0 GHz processors is supported? –
- Anyone got any ideas?
-
-
-
-



aomal
Latitude CP
PII 233XT 128 Megs 6.4 Gig

6 Posts

July 24th, 2002 06:00

Thanks for that.
What is the solution?
Which processors will be supported?
How do I find out?

aomal wrote:
- You have the wrong version of the C600 MB for that
- C600 CPU. The person who sold it to you made a
- general statement that since it a C600 MB it must
- support all the CPU’s ever shipped on a C600, which
- is untrue, that MB was made for the earlier CPU’s in
- a C600 :-)
- Yogi2 wrote:
-- " ***Processor Start Failure*** The revision of
-- motherboard does not support the processor
-- installed." I am getting the error message after
-- replacing a damaged C600 board with a new one using
-- the same processor (on my C600).
--
-- Have tried to re-flash the bios but the system will
-- always power down (F2 will power down and so will
-- F4).
--
-- Any idea on the key combination?
--
-- Also:
-- Info: The person I bought the C600 motherboard from
-- stated that the Dell website lists
-- compatible/supported processors as:
-- Intel® Pentium® III 1.0 GHz processor with
-- SpeedStepTM 1 technology
-- Intel® Pentium® III 850 MHz processor with
-- SpeedStepTM 1 technology
-- Intel® Pentium® III 750 MHz processor with
-- SpeedStepTM 1 technology
--
-- Which of the 1.0 GHz processors is supported? –
-- Anyone got any ideas?
--
--
--
--
-
-
-
-
- aomal
- Latitude CP
- PII 233XT 128 Megs 6.4 Gig



2 Posts

July 25th, 2002 01:00

i am getting the same exact message on my Inspiron 4000. I installed a new motherboard (from Dell) and when it didnt work, and I called Dell, they told me I needed a new processor. Bought the new processor (from Dell) and now this error. Does this mean that they sold me the wrong motherboard, and now I need to buy yet another???

6 Posts

July 25th, 2002 07:00

It is really difficult to get hold of any information from anywhere. The person (on ebay) who sold the motherboard to me claiming it to be compatible with up to a PIII 1GHz doesn’t reply to any e-mails (what a surprise). From my research on various websites I figure one has to identify the system chipset on the motherboard (according to my information the C600/C500 was supplied with a 440BX AGPset (only). From this one should be able to figure which processor is supported. What I would like to find out is whether upgrading the bios may help (as suggested in the previous posting on this subject)? Also which processors have been available in a C600?

2 Intern

 • 

823 Posts

July 25th, 2002 12:00

The chipset did not change at all during the c600's life.



2 Posts

July 26th, 2002 00:00

I verified with Dell tech support today that their are indeed 2 versions of the motherboard, just as Jason said. Obviously the one that we have is not the one that supports the 1ghz processor.

6 Posts

July 30th, 2002 07:00

Have tried an 850 still the same message.

2 Intern

 • 

823 Posts

July 30th, 2002 07:00

I'm guessing anything below 1ghz. But I am not 100% sure.



Visit my laptop upgrade / hack site!

6 Posts

July 30th, 2002 07:00

Have you got (has anybody) got any information which processors are supported by the board?
lisamhos wrote:
- I verified with Dell tech support today that their
- are indeed 2 versions of the motherboard, just as
- Jason said. Obviously the one that we have is not
- the one that supports the 1ghz processor.
-
-



2 Intern

 • 

823 Posts

July 30th, 2002 07:00

Hmm. This is interesting. I don't know of the moderators would know but maybe they will chime in with an answer.



Visit my laptop upgrade / hack site!

7 Posts

July 2nd, 2004 05:00

I have tried to upgrade 6x Dell Latitude C600 (same mobo as I4000) notebooks  today. There are two different hardware revisions: A07 and A08.  I can't get an SL5* processor faster than 750Mhz to work in any of them.....but one!!!  It's an A07 hardware revision, and the difference is that the screen printing on the mainboard is YELLOW rather than white. In the centre of the mainboard it has a marking like two chain links crossed and some numbers. The white boards are marked NM4, the Yellow board in NM5. Both have 94V-0 underneath this.  The Mainboards look identical other than this feature.  I have successfully put a SL5* 1GHz CPU in "NM5" mainboard.

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