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September 28th, 2011 20:00

Quickset Hot Keys

Just bought a new Dell XPS 15z. Love the computer, but none of the quickset hotkeys work. Tried to re-install but the version on the computer is higher than the version online or on the support CD shipped with the system. Anyone else having this problem?

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September 29th, 2011 02:00

You will have a folder called C:\Drivers or a folder called C:\Dell\Drivers on your hard drive.

Search in these folders for a setup file (starting from the highest number first and working your way down) for a Dell Quickset Icon.

Should contain icons such as these. Once you have located the folder take note of the Rxxxxxx no. 

Then go to computer>Uninstall or Change a Program (Uninstall Dell Quickset). Reboot. Reinstall by clicking the Setup file from this folder.

September 30th, 2011 23:00

Thank you for the info, but it did not work. Quickset keys are still not operational and my version was downgraded to 11.0.11. I think I am stuck till the next version of the application appears

October 1st, 2011 00:00

No wait... I am just a complete idiot that has not owned a windows machine in some time. If I hold down the function key, the quickset keys work just fine.

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October 1st, 2011 01:00

Yeah you hold down Fn and then press it, I think the icons are in blue to remind you to do that.

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