RAM not registering

Question

ok so i bought 2 4GB sticks of RAM (crucial DDR PC-3 12800 / unbiffered non-ECC * DDR3 1600 1.35 V ) for the dell inspiron n5050, im using linux mint 14 64 bit, terminal output is

me@root ~ $ uname -m
x86_64

i havent upgraded anything else, factory standards pretty much when it comes to hardware

so it is 64 bit OS on home server...but its not registering the other 4GB stick? any ideas from anyone how to resolve this ?
i really need to extra memory to be picked up :(

ejn63 · Accepted Answer

If neither module will read in that socket, the socket is bad - the mainboard needs to be replaced.

ejn63 · Answer

Does the BIOS sense both modules (f2 at powerup)?  If not, try reseating them - and if that doesn't work, try each module one at a time in each socket until you isolate the bad module or bad socket.

rdgrdg89 · Answer

no it seems only one of the 4gb ram sticks is working maybe? i get an error when i probe, so that isnt normal, right now i was swaped them, the first one is in hte top slot now and vice versa...when i booted up took me to the linux mint menu asking to recover or something i dont even know....evertyhing is factory standard on here except for Linux and now i added the new RAM...do why is the top slot not reading anyting? also it said something along the lines of 1 channel..i dont know hardware lingo that well..any help Dell?

rdgrdg89 · Answer

other question would be, ive never touched the hardware EVER till i just put the new RAM in....ive made many alterations tho from how the laptop was purchased, all software and drivers modifications  tho, i have all the warenty info..would they be able to get me a new board?

rdgrdg89 · Answer

ahh makes sense, would be pricey id imagine? kinda bummed i need at least 8gb right now to run my vboxes :/

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RAM not registering

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