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ejn63
9 Legend
•
87.5K Posts
1
September 1st, 2012 16:00
Only if you have a Complete Care insurance cover - the warranty doesn't cover accidental damage (which is what a screen break is considered).
sheikh365
5 Posts
0
Okay and how much would a screen replacement be?
Depends on the system - about $100 for a small, low-resolution screen to twice that for a 17 or 18" panel, plus another $75-100 in labor to replace it.
Thank you
Damn that's expensive! How do I check what cover I have?
Support.dell.com, enter service tag. Complete Care costs about $300 at purchase - it is an option.
September 1st, 2012 17:00
5 day hardware support, what does that cover?
It covers hardware failure - as above, only Complete Care covers accidental damage.
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ejn63
9 Legend
•
87.5K Posts
1
September 1st, 2012 16:00
Only if you have a Complete Care insurance cover - the warranty doesn't cover accidental damage (which is what a screen break is considered).
sheikh365
5 Posts
0
September 1st, 2012 16:00
Okay and how much would a screen replacement be?
ejn63
9 Legend
•
87.5K Posts
0
September 1st, 2012 16:00
Depends on the system - about $100 for a small, low-resolution screen to twice that for a 17 or 18" panel, plus another $75-100 in labor to replace it.
sheikh365
5 Posts
0
September 1st, 2012 16:00
Thank you
sheikh365
5 Posts
0
September 1st, 2012 16:00
Damn that's expensive! How do I check what cover I have?
ejn63
9 Legend
•
87.5K Posts
0
September 1st, 2012 16:00
Support.dell.com, enter service tag. Complete Care costs about $300 at purchase - it is an option.
sheikh365
5 Posts
0
September 1st, 2012 17:00
5 day hardware support, what does that cover?
ejn63
9 Legend
•
87.5K Posts
0
September 1st, 2012 17:00
It covers hardware failure - as above, only Complete Care covers accidental damage.