Shuts completely off but charged?

Question

I have a Dell Inspiron 5160 which I purchased a little over a year ago.

It's been working fine these past few days, then suddenly, today after I charged the battery, I unplugged the charger so I could take it to my desk and do some work. However, when I unplugged it, the laptop completely shut off. The battery is not low as I checked and it says 100% charged. I also cannot turn the laptop back on unless it is plugged in.

I'm not sure if a setting was changed and that's the problem, or if it's something more serious.

Can anyone help? Thanks.

RD17 · Answer

Welcome to the nightmare of 5160 motherboard problems. I have the same piece of junk as you do and unfortunately I am now on my 3rd motherboard because of the exact same issues you are describing. If you are out of warranty, get out the credit card.

scorpio88 · Answer

Thanks for the reply. 5160 is just a terrible model. I've had over 15 problems with it, including the same problem, 7 times. First problem happened only 2 months after I purchased it. Made me recommend Sony instead of Dell to a friend of mine.

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Shuts completely off but charged?

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