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kojak488

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19 years ago

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kojak488

4 Posts

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4188

August 3rd, 2007 23:00

speedstep problem

Okay here goes: I think I'm having serious issues with Speedstep.  My current laptop is a Dell Inspiron 600m using an Intel Centrino Mobile processor, which obviously has Speedstep.  It came default from the factory with Speedstep enabled in BIOS.  A few months ago I started having a problem, while gaming or anything CPU intensive, where my CPU load jumped and stayed at 100% while the frequency lowered along with the voltage.
 
Normally, according to CPU-Z, my Core Speed is 2.0 GHZ with Speedstep enabled.  With Speedstep disabled the Core Speed is stuck at 600 MHz.  The problem thus lies in I need to keep Speedstep enabled for gaming.
 
Now my problem that exists is every so often after being under load (even ~30% load will do it) the Core Speed drops to 600 MHz and the system becomes unusable for a few minutes till the Core Speed returns to 2.0 GHz.  I've done a lot of research on Speedstep and have tried various things:
1.) taken out the battery completely while running on AC
2.) every single power management setting that the laptop has
3.) made sure there were no "power saving" options enabled in BIOS
 
And probably a few other things.  Regardless, I still get the problem.  I know how Speedstep works and totally understand it; however, why is it dropping my Core Speed while the CPU is in the middle of gaming and under load?
 
How can I get it repaired?  Dell technical support has yet to find a solution.
  • DELL-Jimmy P

    2 Intern

    1542 Posts

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    Posted August 3rd, 2007 23:00

    kojak488
     
     I really don't think the Frag Dolls will be able to help you with this so I'm moving it the the Portable boards.


    Message Edited by DELL-Jimmy P on 08-03-2007 07:52 PM
  • PETER345

    5796 Posts

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    Posted August 4th, 2007 00:00

    You problem sounds confusing. I would check:

    1. You have the latest drivers and Windows updates
    2. You have the latest BIOS
    3. The fan/heatsink are clean (maybe during gaming the processor overheats and throttles)


    Peter