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February 28th, 2004 17:00

System standby failed HELP

Whenever I hit the "Fn Suspend" keys to suspend my system I get this message:

The device driver for the 'Standard 101/102-Key or Microsoft Natural PS/2 Keyboard' device is preventing the machine from entering standby.  Please close all applications and try again.  If the problem persists, you may need to update this driver. 

I have closed all apps and tried again... still get the message.  I then set it to go into standby when I closed the lid, I then closed the lid and when I opened it again the video was COMPLETELY messed up and warped and flashing on and off and I couldnt do anything.  I restarted the system and everything was fine but I then downloaded the latest video driver just to be sure. 

Anyway I'm still getting that error message at the beginning of my post when I want to standby  so my question is, if I need a driver why did this just start happening?  Also, i do not see this driver listed in the download section of the dell site so where would I get it from?  And If I'm really missunderstanding something feel free to chime in as well

Need some help, Im really ignorant here

Grump

 

 

2 Intern

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956 Posts

March 1st, 2004 21:00

Good luck. Keep us posted.

108 Posts

March 2nd, 2004 10:00

well I successfully flashed the BIOS but it didnt fix the problem.  Guess Standby is one function I'll just never be able to use again?

225 Posts

March 2nd, 2004 22:00

I don't know if this will help your problem or not;  but I ran System File Checker last night, and though my system froze on the 'Win XP is shutting down' screen when I was done and I had to do a kill power shutdown (bedtime), when I booted up today and then went to standby, all was well. I'll know better if I can go to standby once again this evening. 

108 Posts

March 3rd, 2004 10:00

btw I have checked power management as well and all I can seem to find is different ways of making your machine go into standby (eg. when i close my lid etc) but no way of going into standby works (from start menue, closing lid, or Fn suspend)

Theres just some problem lurking inside that just needs to be fixed.... all I have to do is figure out what that problem is (not so simple a task though).

The computer iteslf seemes to think its a driver issue but that doesnt seem to be it. 

I appreciate all attempts though, I'm not exactly what you'd call a computer wiz so annything anyone with a little more knowledge than me says is welcomed.

108 Posts

March 3rd, 2004 10:00

Rjmat

ok Im a bit ignorant but Im not quite sure where I would find "System File Checker" is that the same thing as what windows calls its "Error Checker" or are they two different things?

If so, I ran it and it also didnt fix the problem

108 Posts

March 3rd, 2004 10:00

Yes that you are but even I coulda figured that one out for myself.

I just kinda liked the Standby function, can easily get by without it, just liked it and dont like not knowing why something doesnt work.  If I knew why it didnt work but still couldnt fix it I'd be ok with that, its just the whole "unknown" aspect that I dont like.

80 Posts

March 3rd, 2004 10:00

thats ok you need a good laugh now and then

108 Posts

March 3rd, 2004 10:00

no prob.  I just had to respond to your smart allek (sp?) answer with a smart allek response.  Wouldnt be me if I didnt.

80 Posts

March 3rd, 2004 10:00

well you have to admit im rite

108 Posts

March 3rd, 2004 10:00

well duh

80 Posts

March 3rd, 2004 10:00

i just had to say that i realy wish i could help you but them other post,s were very good help and them people no there stuff iv been reading up on thing,s i might have that problem some day so if you find another anser other than the other post,s ill no what to do

80 Posts

March 3rd, 2004 10:00

if all of these fail i got a solotion dont hit the [ fn ] key"  and dont suspend the system and you might not ever see that erra message again

80 Posts

March 3rd, 2004 10:00

power managment has something to do with that too

225 Posts

March 3rd, 2004 14:00

Click in dialog box type sfc /scannow (note space between c and /). Have your Win XP re-installation CD ready. This operation took more than 30 minutes to complete. 
To update you on my situation; after doing System File Checker my system went to stand-by as it should on two successive occasions, however, the third time I attempted to go to standby, it once again didn't completely shut down, the HDD's shut down -- but the fans kept running and the power LED remained lit, I had to press and hold the power button 4-5 seconds for a cold shutdown. So it's back to trying to determine what caused this undesirable change in the last couple weeks.

97 Posts

March 5th, 2004 12:00

This problem is more than likely caused by an Adobe program or Quicken.  Look to see if you have Adobe Font Manager installed.  If you do, uninstall it.  Also uninstall Quicken if you don't use it.  It sounds crazy but I run a cross this about twice a month and those programs usually cause it.  Hope that helps.

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