usb problems

Question

I have a dell inspirion 1764. My harddrive went out and i had another computer that was broke and my brilliant idea was to take the hard drive out my other computer that was broken, I got everything workin but my usb and the graphic accelrator (i am sry i cant spell). I cant seem to get the drivers download. does anyone kno why it would not work

DELL-Chiranjeev · Answer

Hi bnlaw,

Welcome to the community.

Well, in this case I would suggest you to install the chipset drivers using the following links-

www.dell.com/.../DriverFileFormats

Once done, you can install the graphics driver using the following link-

www.dell.com/.../DriverFileFormats

The above link is for integrated graphics.

www.dell.com/.../DriverFileFormats

The above link is for a discrete graphics card.

Let me know of the findings, Glad to be of assistance.

Chiranjeev

Social Outreach Professional

You can reach us at http://en.community.dell.com/

bnlaw · Answer

k so when i was downloadin the 2nd and third one and it unzipped but nothin happened did it work or was it suppose to do something

bnlaw · Answer

It didnt work anymore suggestions?

PudgyOne · Answer

bnlaw,

Did you install the notebook system utility and the chipset drivers first? If not, the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

Start with the notebook system utility and the chipset drivers and follow the list.

Rick

bnlaw · Answer

i am getting a code 12 on the device whats that mean?

bnlaw · Answer

i dont know what the first one is on the list i am not very good with computer

PudgyOne · Answer

bnlaw, Start with installing the drivers in the correct order and the error messages should go away. Rick

bnlaw · Answer

so if i do this to i have uninstall drivers and my usb port things get a code 37

PudgyOne · Answer

bnlaw,

Download and install the following driver in the exact order.

Dell System Software

Intel HM67 Express Chipset Family

Intel Management Engine Interface

Wistron USB3.0-Host Controller

Realtek RTS5138 Card Reader

Then

Realtek RTL8105E-VB 10/100 Ethernet Controller

Go to Dell Warranty Status enter your service tag number. Look and see which wireless adapter you have. Go to Drivers & Downloads enter your service tag number and download the drivers for your adapter under network.

The download and install Dell QuickSet.

You should be able to get online and get any other drivers you need.

Rick

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usb problems

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