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May 7th, 2004 04:00

Volume Control Button Just above the Keyboard

Hi, Volume Control Buttons Just above the Keyboard do not work. Is there an appilcation the runs these buttons or a drive that I have not installed.

D600 Notebook.

Thanks

228 Posts

June 5th, 2004 19:00

download and install the dell quickset software
under support / downloads

they should work w/out the program/driver (but you just dont get any screen notification that it doing anything)

12 Posts

June 24th, 2004 17:00

Hi,

Our firm has over 150 D600's, and we've experienced the same thing on some of our systems.

On one of them, we installed Dell's Quickset app. (so we could use the volume meter as a visual reference) and updated the BIOS to A11.  This corrected the problem....but, only temporarily.  Two days later, the problem was back again and, unfortunately, we have yet to find a permanent solution for that system.  

Who knows?  Updating the BIOS may correct your issue....it's worth a shot.

Hope this helps,

Ric

Dell D600, 1.6GHz, 512M, 30G HDD, DVD+r, 802.11b/g, W2K SP3

4 Posts

August 18th, 2004 13:00

I just received a new D600 2 weeks ago, and have the intermittent (mostly not working) volume buttons problem described here.  Very annoying for a brand new system.

But, I have found something, and would like others to confirm.  When I remove the laptop battery, and boot from AC, the volume keys ALWAYS work fine.  (After fully booting, I can then insert the battery, and the keys continue to work.)  When I boot with the battery in place (with or without AC power), the volume keys tend not to work. 

I believe this problem is a power management / audio driver conflict, which Dell needs to fix.  Can others try this, and report back?  Enough consistent results should point Dell in the right direction.

Peter

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