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12891
November 7th, 2007 19:00
While Booting Device Error Message Occurs(Inspiron 2200)
I have a 2005 Dell Inspiron 2200, and I have been carrying back and fourth to school in a laptop backpack with insulated sleeve, I must have caused something to fall out of place, I booted it up this morning and now I get this white screen with a device error message before the second boot stage stating:
"The device in the system modular bay cannot be identified. It may not be completely inserted or may have some other problem, etc."
I usually press ignore since I don't know what it wants
Now is this a CD Drive issue, or a RAM Issue, or something more serious. How do I access this device? How easy is it to fix, how can I tell what it is or if it has moved or not?
Yeah it's a pretty uncapable laptop but I still have use for it.
Thank you
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ejn63
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November 7th, 2007 20:00
Power on, press F2, and go into BIOS setup. Is the hard drive shown? If not, reseat it.
If it is, or shows up after being reseated, power on, press F12, load the Dell diagnostics and run an extended test on the hard drive.
If it is not seen, replace the drive - any standard, EIDE (NOT SATA) 2.5" 9.5 mm drive 120G or smaller will work as a replacement.
Kenster102.5
58 Posts
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November 7th, 2007 22:00
pinksnarf
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February 22nd, 2008 15:00
I have an 05 Inspiron 2200 as well. I loathe the day I wasted my money on it. =(
It does the same thing, but then will boot. It also goes to a blue screen that says "virtual memory dump" and then flips to a black screen that says something like "press 2 for setup, 1 to retry" and then it wont boot. Most of the time this can be fixed by removing the battery for a few minutes. Sometimes it doesn't and just decides to work again whenever seems convenient for it.
I even had someone completely wipe my harddrive and reinstall XP. It still does it.
I would love to know if anyone knows how to get Dell to fix this. I have an extended Warranty but they don't seem to care. Apparently nothing is wrong with it according to them.
Kenster102.5
58 Posts
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February 22nd, 2008 21:00
My problem was fixed, I called Dell they sent me a Replacement CD/DVD-RW, but it didn't work out for me, so I eventually sent it in to the Depot, they fixed the problem, but also discovered I had a dying battery. So, Call Dell Tech Support, and be very nice and patient on wait times, and tell them your situation. They will most likely ask you to do the following: a Dell diagnostics, then Load Hardware Defaults, then if that doesn't work, they will tell you to remove the CD/DVD-RW(only do this when you are talking to the tech support or your warranty may be voided), they will then ask you to do a factory reset by holding Ctrl and Tapping F11 during the first boot Dell Screen. This will completely reset the laptop. If the CD/DVD-RW doesn't work after a few other things, then you will be recommended a replacement CD/DVD drive. If you computer is under warranty they will send the Drive, free of charge, and free of shipping fees. They will probably also want you to send them the old drive within 10 Days, in the same box that was used for the new drive. If this doesn't work, send it in.
Have a nice day
Ken