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4245
January 8th, 2004 05:00
Wierd scrolling problem with Internet and Windows Explorer but not other programs
Many months ago, immediately after I installed the SBC Yahoo/DSL upgrade, I started having problems with both Internet Explorer and Windows Explorer.
Basically, when I use the scroll wheel on my mouse, most of the time (80-90% of the "clicks") I (correctly) scroll up and down the page. Unfortunately, the rest of the time these programs start scrolling back and forward through the page stack (i.e the system becomes unresponsive, starts clicking and my screen starts jumping around as though I was clicking on the Back and Forward buttons).
Other programs (Word, Excel, etc.) work fine. I have gone so far as to uninstall Internet Explorer and reinstall it to no effect. I have never knowingly reconfigured anything to select the behavior.
I'm hoping that someone can tell me how to fix this problem.
Hardware is Inspiron 8200 in a docking station with Logitec wired, generic wired and Logitec wireless mice often through a Linksys KVM switch.
I really suspect software as other odd symtoms (Eudora can't seem to remember my password 80% of the time, etc) started happening at the same time. This scrolling problem is the most irritating.
Thank you.
DELL-BobT
3.1K Posts
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January 8th, 2004 12:00
vern,
Thank you for using the Dell Community Forum.
I would reinstall the applications giving you problems from their Internet source. Choose from the following programs:
Since the issue is not present with other software programs, I suspect that the issue is only related to the programs in which the problem occurs.
davidovp
1 Message
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January 24th, 2004 16:00
I've just recently had a similar problem with the inadvertent back/forward click events in IE6 (Windows XP Pro & MS Intellimouse Optical mouse w/ wheel) as I used the wheel to scroll up and down through a web page. Very annoying!
The problem turned out to be my Belkin 4-port KVM switch (Model# F1D104). As soon as I plugged the mouse directly into the affected PC w/ no KVM switch, Bingo! Everything worked normally. No more inadvertent back/forward problems in IE6! It appears as though the KVM switch was misinterpreting the wheel scroll reversing direction as some kind of short-cut/click events. Mine is a fairly old KVM switch, so I assume the version of the mouse protocol that it supports/emulates does not support wheel scrolling all that well.
Hope this helps.