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8832
November 8th, 2012 04:00
"Windows failed to start"
Hey,
I'd had some problem with my laptop the last few days, what I believed to have happened is my laptop (Dell inspiron n5110) which is windows 7, was doing a configuration, but because of my bad connection, my internet dropped. It was stuck at 15% for 3 hours so I turned it off as it was about to run out of battery. It had some problems loading and starting up but they went after a day. but 1 day later I am booting up and I get a black screen which read;
...................................
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disc and restart the computer
2. Choose your language settings and then click "next"
3. Click "repair your computer"
File:/boot/BCD
status: 0xc000014c
Info: An unexpected error has occured while attempting to read the boot configuartion data.
......................
If I click on Enter it just repeats.
I dont have the disk either
I have read this post: http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_353562&isLegacy=true
But no matter how much i spam f8 after the dell screen, it does nothing, it goes immedietely to the black screen.
Any help would be greatly appreciated!
DELL-Rajath N
6 Operator
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1.8K Posts
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November 8th, 2012 04:00
Hi ollie8000,
I’d suggest that you run the diagnostics on the computer by following the steps mentioned below and check if there is any issue with the hardware on your system.
1.Turn on or restart the computer.
2.Immediately at the Dell logo screen, starting tapping the key once a second until the One Time Boot menu appears.
3.At the One Time Boot menu, press the arrow key to highlight Diagnostics, PSA+ or Enter ePSA, then press to begin the PSA.
4.Write down any error codes listed. Reply to us with the error codes or with the results of the diagnostics.
ollie8000
3 Posts
0
November 8th, 2012 05:00
Hard Driver 0* but it did take the longest.
ollie8000
3 Posts
0
November 8th, 2012 05:00
I did that first of all but it passed all tests, i even did advanced hardware tests, still nothing.
DELL-Rajath N
6 Operator
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1.8K Posts
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November 9th, 2012 09:00
Hi ollie8000,
Thank you for providing the requested information. You will have to reinstall Windows from the installation disk.
I have added you as a friend. Please accept my friend request by clicking on my name ‘DELL-Rajath N ’highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide the system’s Service Tag and contact details(including the name on the account) so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message. Please let me know if this helps.
kent.ph
1 Message
0
November 14th, 2012 07:00
Hi,
I'm having the same problem. Can i ask for your help to solve my problems too :emotion-6:
DELL-Rajath N
6 Operator
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1.8K Posts
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November 15th, 2012 08:00
Hi kent.ph,
I suggest you to run the "Diagnostics" by following the steps provided by me in the post and reply to this message with any error messages displayed in the test results.
kiyt13
1 Message
0
March 16th, 2014 02:00
Hi...I've been having the same problem with my Dell inspiron 1501. I've done the f12 thing and all test come back as passed, it reboots and the same error appears. I'm running vista but I don't have the disk...can you please help me rectify this issue since this is the only computer I have and can't afford to get another. Thank you for your time in this matter.