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January 31st, 2013 10:00

Windows8 Laptop 17R

I started running the program to reset laptop back to factory setting cause I m going to send back to dell already have paper work set up to do that with Dell yesterday what I wanted to do was get all my personel information out of the computer before I sent it back it is taking for ever 2hrs up to 32 % only my Q is can I stop it or keep it running the way it is going and what happens next what do I have to do..Thank you

6 Operator

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20.1K Posts

January 31st, 2013 10:00

It can take 6 to 8 hours or more. It goes faster at the end. I just did that and I let it run overnight.

11 Legend

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87.5K Posts

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321.3K Points

January 31st, 2013 10:00

Let it finish.  The Windows 8 factory restore does take a long time.

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