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2 Posts

42176

January 29th, 2010 14:00

XT2 Pen not working

Hello,

I just set up my dell XT2 tablet 3 days ago. The first day everything worked fine. But today the pen stopped working. If you touch the screen with your finger it works fine, but if you use the pen it will track it but click the screen. If you hold it against the screen and move it around it will click in a few places. Oddly the screen feels a little wavy when you drag the pen around the screen.

System:
I have Windows 7 installed.
I have all the recent drivers installed (downloaded from dell website).

Things I have Tried:
Reset the screen using the N-Trig pannel.
Tried to reset the calabration in windows but since the pen wont click that did not work.
uninstalled the N-Trig software and driver, restarted, reinstalled.
Whiped system and reinstalled OS.

None of these have had any effect. Is there something I can do about this or is it just falty hardware?

 

UPDATE:
There are now deadspots on the screen even with finger touch. Resetting screen setting in N-Trig does not help.

3 Posts

February 14th, 2010 11:00

I am having the same exact problem.  I can write with my fingernail (but who would want to do that?) but the pen is all spotty?

2 Posts

February 17th, 2010 10:00

It was the pen. I got a new pen and it worked fine.

3 Posts

February 17th, 2010 10:00

That's great to hear! I just got a new pen and am planning to try it out tonight.

1 Message

October 30th, 2012 21:00

How do I get a new pen? If I hafta call Dell I'm gonna scream! They locked my computer down three months after it was recovered-from being stolen! When I called them to report it stolen...they said they couldn't lock it down! Then after they did, I asked them to unlock it, they said they couldn't!!! Because I called at 2, and by the time I got someone to help they said customer service was closed! This after I paid $5000. For this computer! And paid extra for 24/7 CS and Lo-jack, and 6 yr warranty I think...maybe more! Anywho the point is I do not wanna hafta call them again and go through the vicious circle of who to talk to!!!
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