SCOM Management Pack 7.1 Issues

Hoping somebody can help me here

We have a new installation of SCOM 2016 UR 6 and we are attempting to monitor our Dell server estate using the Dell SCOM Management Pack (V7.1).

We have installed the management pack as per the documentation and we are motioning our servers with the license free approach (OMSA 9.2 installed on our servers). We have had experience with older versions of this MP, so it's not the first time we have used it.

The problem we are seeing here is that even though the servers are discovered, they all appear with a state of "Not monitored" under the Dell EMC Servers and Rack Workstations view, regardless of which MP is being used (Scalable or Detailed):

Just to reiterate, all of these servers are running OMSA 9.2 which is functioning normally (The names of each server are returned. I have just blanked them out for the purposes of confidentiality).

The odd thing is that we can see some information for each server in the detail view, such as make, model, OMSA version, service tag, etc. We just don't get any component information back.

We have tried removing the management pack and reinstalling from scratch, however the results are the same. No health state for any of the hardware components are returned.

We have other SCOM instances running for other clients which use older versions of the management pack (mainly V6.2) and we do not see any issues with those, neither have we had many issues with this in the past. Typically, it just works!

Any ideas?

Kind Regards

Matthew