1703fp refuses to go into power save mode

Question

I'm very confused by the recent behavior of my 1703fp. I've had it for at least a year now, and it's always behaved well. Nothing has really changed recently, except switching input from DVI (normal) to VGA (2nd PC). I've always had the power settings for the PC set to pretty much always on, but to turn off the monitor after 20 minutes.

Now, no matter what I try (even powering off the system and monitor and leaving it off for hours), I cannot get the LCD to go back into power save mode. I've changed settings, rebooted, cycled power, all to no avail.

Any idea how to get the bugger to get back into power save mode again?

The PC is a generic w/ an ATI 9800, connected by DVI.

Thanks!

ctalia4000 · Answer

Hi BunchB, Have you install the drivers from the disc that came with monitor on your 2nd computer?

BunchB · Answer

Ha! Cycling power & disconnecting seemed to do the trick. It's behaving itself once more.

BunchB · Answer

Nope - it's XP and it shows it as just a "Plug and Play Monitor". I dual boot that system into Redhat 9, and recently configured it so it knows it's a 1703fp, though it (the monitor) was originally complaining about not being able to display a previous monitor's setttings. After adjusting the settings in RH9, it displayed just fine.

I don't think I've ever used this monitor to display RH9 on the 2nd PC, but I know full well I've used it to display XP on the 2nd monitor -- with absolutely no problems.

The primary system (that can't convince the monitor to nap) does know it's a "Dell 1703FP (Digital)".

I just tried turning the monitor off, unplugging it's power, disconnecting the DVI input, and reconnecting and turning it back on. Maybe that'll knock it loose? ;)

Message Edited by BunchB on 02-18-2005 09:04 PM

BunchB · Answer

Hmm... Seems that was just a 'once in a while' fix. I'm still stuck w/o power save mode, and it's taking a LOT of my time trying to figure this out -- to no avail. AAAAAAAAARGH!

Shenlung · Answer

Be thankful, you could have the exact opposite end of the spectrum like I do....cursed thing won't come OUT of power save mode, and judging by the amount of threads on this in the forums, I'm not alone in this complaint.

Definitely not pleased right now.

DELL-Chris M · Answer

Shenlung,

* Power off the monitor
* Disconnect all cabling from the bottom of the monitor (including the power cord)
NOTE - Disconnecting the power cord releases all the circuit latches resetting them
* Reconnect only the DVI cable and the power cord
* Power the monitor on
* It should auto sense the DVI. If it does not, press the Input Select button and change to #2 DVI
* Press the Menu button
* Press plus or minus to move to Factory Reset
* Press the Menu button
* Press plus or minus to move to All Settings
* Press the Menu button

Test it out using only the DVI.

Shenlung · Answer

I just tried that, and it immediately went into power save mode. OSD is not accessable until the monitor comes out of power save mode, so I cannot factory reset it at this time.

I searched for the DVI Restore tool, found it, and used it, and that did not work any of the 27 times I used it.

The only function I have used on this monitor is the DVI, I don't even own an analog cable for it.

From what I've read in these forums, this is an oft occurring problem, and most of the time, the solution was "turn the monitor in for a replacement". Since I am the third owner, and the original owner is unknown to me, I cannot have the ownership turned over so I can look into returning it. My only option is hoping for a fix from here or elsewhere.

I feel it might be prudent to say that I DO NOT have the drivers for this monitor, it is currently running the windows "default monitor" drivers. Since Dell stopped supporting this monitor (even though they still sell it, figure that one out), I cannot get the drivers on the drivers page. I have scoured the internet, and have not been able to find the drivers anywhere, and that might have a little bit to do with this. I just went and re-updated my cideo drivers to see if that fixes the problem, I'll edit this post if it does.

DELL-Chris M · Answer

All, 1703FP driver

Shenlung · Answer

Thanks for the drivers Chris.

I installed them, but the monitor still won't come out of PSM, and windows couldn't detect it, so i'm gonna get another DVI cable and see if that's the problem. If that isn't the problem, I'm gonna write the monitor off and go buy another from somewhere, as this is starting to get aggravating.

Thanks for all your efforts,
Shen

Shenlung · Answer

As it happens, replacing the DVI cable worked. I plugged in the new cable, rebooted, and it powered on with full display abilities.

DELL-Chris M · Answer

Shenlung,

I would like to capture our defective DVI cable. Please provide me with the following information in a private message, not on the board -
Name:
Shipping address:
Phone:
Order number:
Customer number:
Monitor 20 digit PPID number (back of the monitor):
Reason: Defective DVI cable (capture)

Shenlung · Answer

Well, as it turns out, the cable was NOt the issue.... turned it on this morning, and it was back in power save again.

as for customer numbers and order numbers.... I'm the 3rd owner of this monitor, so I don't have any of that stuff. Only option I have is to ask in here to see if anyone has any other ideas.

let's recap:

Updated monitor drivers
Updated nvidia 7600GS drivers,
Updated nvidia 7600GS BIOS
Replaced DVI cable
Verified all settings

I'm returning this cable to best buy, and getting a replacement to see if the cable itself is defective (2 in one week....that'd be impressive) And if that doesnt fix the problem, I'm going to scrounge around for another video card, to rule that out as the problem. Once those two are out of the picture, the blame will lie solely on the monitor, and I will then be able to smash it to pieces with a large hammer, and feel completely guilt-free about it.

I'll edit this post when I hook up the new cable.

Monitors

1703fp refuses to go into power save mode

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