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September 20th, 2007 18:00

2007FP Banding (wasn't this solved?)

Just got my new 2007FP (4:3 - not widescreen) and it shows significant banding - i.e. if there is an image feature with contrast, it shows a trailing band off to the right about 3" long which is most evident when that region is a uniform color.
 
I tried turning down the color settings as far as 60% which helps only a bit.  The serial number ends in L, which according to another thread means it is a S-IPS display.  I'm driving via VGA cable (as if a laptop could even give me a DVI option!). Holding the menu&+ buttons down on power-up then pressing "-" shows V1B22 and HN210 at the top.  BIOS rev is A05; mfg date is August 2007.  Changing from desktop, multimedia, and gaming mode all show the same effect.
 
I've been reading many threads and I'm out of ideas.  Time to return it?
 
Thanks.

71 Posts

September 27th, 2007 19:00

Eureka!  It is the (rather thin) VGA cable. 
 
I noticed some variability in the issue, and earlier had wiggled connectors with little effect. However, flexing the middle of the VGA cable made the problem come and go like I was fiddling with rabbit ears on a TV!
 
Tested the 2007FP with the nice beefy VGA cable that came with my older ViewSonic VP181b and the problem was gone, both on another PC and on my laptop. 
 
I'm now using a 9 year old VGA cable from my junk box, and interestingly if I look closely and vary my viewing angle, I can still see the issue very faintly - but I really have to know what to look for, and it is not noticeable for normal use.
 
The VGA cable that came with the Dell is just over 6.5 mm in diameter; the ViewSonic one is 8mm.
 
I'll be contacting Dell about a new (& better) VGA cable.
 
Hope this helps others.
 
P.S. Why do virtually all of today's laptops not have DVI-D output?

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September 27th, 2007 23:00

Windian,

Great troubleshooting.

71 Posts

October 5th, 2007 20:00

A follow-up post in case someone at Dell wants to pursue a cost saving:
 
Apparently there is no separate SKU for a VGA cable, so there is no option other than to send me another monitor. I resisted - there has to be a way to just get a cable - but no, I was told, they need to send me a new monitor, and I return the old.

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October 8th, 2007 12:00

Windian,

Hmm. We could have sent out part NF917, VGA cable for all monitors.

71 Posts

October 11th, 2007 12:00

Good news: I was able to catch the rep and have the shipment changed to just that VGA cable. 
 
Thanks, Chris.
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