2209wa image retention =[ exchange?

Post a picture of the issue here. Have you used the OSD (On Screen Display) - Other Settings -Factory Reset?

Provide the following information -
* Link to picture
* Operating System =
* Monitor 20 digit Serial PPID number =
* Monitor ports tested =
* Video card =
* Video card ports tested =

* Link to picture (I will get a picture later, i dont have a camera with me =[ )
* Operating System = vista 64bit
* Monitor 20 digit Serial PPID number = CN-0H736H-72872-94A-0MRL
* Monitor ports tested = DVI-D port
* Video card = Nvidia GTX280
* Video card ports tested = both DVI ports tested

Also, there are two dead pixels on the screen. I have tried using the monitor conditioning tool from the monitor OSD and other software but has not resolved the problem.  How do I go about getting an exchange?

here is a photo of the dead pixels

the image retention is too hard to catch on camera, but the dead pixels are prominently there.

Thanks

Contact Support. Provide to them the following -
Name:
Email Address:
Shipping address:
Phone number:
Monitor Order number or PC Service Tag number if purchased with a PC:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
PPID Serial: CN0H736H7287294A0MRL
Manf Date: April 10, 2009 
Part Number: H736H
Description: DIS,FPL,22,2209WA,BLK,DAO
Age ~ 1.7 Mths -or- 52 Days old
Reason: Dead Pixels on Ultrasharp monitor