BIG! problem with Dell 2001Fp

Question

Here goes:

I have two Dell monitors. 2001FP and 2007FP. There is no problems with 2007FP. I am running a dual monitor setup with VGA and DVI.

The 2001FP started about a year ago to have a 4-inch vertical bar down the monitors left side where nothing could be seen. I didnt do anything about it then. I bought a new computer and the problem was still there.

I tried switching both VGA and DVI input for the monitor. And VGA and DVI cables. Still same problem.

I then called Dell Support Centre and they changed the monitor to a new one. BUT still same problem.

I then tried to connect the monitor to my laptop. Still same problem.

I called Dell again and they gave med a NEW monitor again. Still same problem with the new one.

I have also tried changing the power supply for the monitor and to seperate it from my other power sources (computer etc). Still same problem.

I really really really cant figure this one out.

I have made a Youtube video of the problem. It can be seen here:

http://www.youtube.com/watch?v=d5AhhGL2f6k

Please anyone: HELP me!

DELL-Chris M · Answer

Lange233,

Your saying you have had three 2001FP monitors which all have the same vertical bar on multiple PCs testing both VGA and DVI? Does the bar appear during the monitor selftest?

* Turn off both your computer and the monitor
* Unplug all monitor cables from the back of the computer
* Make sure the monitor is plugged directly into the wall socket to remove any surge protectors or APCs from the troubleshooting equation
* Turn on the monitor
* Do you see the floating white/red/green/blue self-test image without the bar?

Lange233 · Answer

I forgot to mention that the problem is peridical. Sometimes it happens all the time. Sometimes the monitor can work for a couple of hours before it starts.

The thing that makes it even more weird is that when the vertical bar is there, I remove the VGA cable and the monitor goes to Self-test. The bar is still there during Self-test but after maybe 5 minutes the bar disappears form the Self-test.

If I do a self-test after turning off computer and monitor and unplugging all cables, it performs the self-test allright.

reddice · Answer

See if it does it using the S-Video input when hooked up to a television receiver. My 2001FP would get a rainbow flicker around the middle of the screen but I found out it was not my video card but the monitor when it still did it using the S-Video input. It was replaced with a 2007FP which has been working good. For three monitors to do that I am most likely sure that it is your video card that is going and not the monitor.

Lange233 · Answer

Its just strange that the problem persist when I connect the monitor to my Dell laptop as well.

dustindb · Answer

I'm having the same problem.  I did the self test check and the screen was black like it's supposed to be, but nothing displayed in that portion of the screen.  If my warranty is expired, there's nothing I can do?  Is there any way to fix it?

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BIG! problem with Dell 2001Fp

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