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July 13th, 2021 11:00

C2422HE - Disable Teams and LAN Settings

Is there any option available to disable Teams on the monitor ? also any way to restart the monitor remotely. ?

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July 13th, 2021 12:00

@kuvinod7  It just occurred to me that when you said "Teams", you might have been talking about a NIC team given that you mentioned LAN Settings, rather than the MS Teams application.  But even if so, here again that's not something that the display can enforce.  The display just provides an Ethernet interface that can be used by the attached system.  It doesn't regulate what the system does with it.  A NIC team is created within the OS, and the display's Ethernet controller wouldn't have a way of knowing that it was in a team with some other NIC.

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July 13th, 2021 12:00

@kuvinod7  What do you mean by disabling Teams?  Like preventing somebody from putting an MS Teams window on the display?  The display can't control what content is being shown on it.  It just gets a signal of a bunch of pixels.  It doesn't even know what it's displaying.  Any restrictions like that would have to be applied on the system that's actually running Teams, but I'm not sure if you can prevent Teams from being used on an external display, especially because if Teams was installed on a desktop system, then all displays would be external displays.  Why do you even want to do that?

In terms of restarting the display remotely, since the topic of this thread mentioned "LAN Settings" even though nothing in your post talked about it, are you thinking that if you connect the display's Ethernet jack to the network, you'll be able to manage the display remotely?  That's not how it works.  The Ethernet jack is there so provide an Ethernet interface to the system that is connected via USB-C.  Dell is essentially building full docking station functionality into displays so that companies with simpler requirements don't need to have separate Dell docks.  They can just buy a USB-C display, and that display will provide display video (including to a second display via daisy chaining), provide power, allow the system to use Ethernet, and provide USB ports for peripherals.  The Ethernet interface isn't meant to be used by the display itself.

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July 13th, 2021 12:00

Thanks and sorry if i have not structured my question properly.

So on these collaboration monitors, there is in-built Teams button on the speaker bar. So wanted to see if we can disable that alone since we do not use Teams here. A kind of setting where we can turn it on/off. 

So we have another monitor P2419H which is chained to C2422HE. we are seeing that the display resolution on the monitor (P2419H) gets changed automatically. We need to restart the device to make it proper.

 

 

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July 13th, 2021 16:00

@kuvinod7 I don't see any indication of being able to disable that in the display's documentation.  But what does it do if you press it while a system that doesn't have Teams is connected?  If nothing happens, then what would be the benefit of disabling it?  It would still just do nothing.

The daisy chain issue sounds like a firmware bug of some kind.  Since the 2022 model year displays like the C2422HE just started to come out, you might see updates soon.  I realize that doesn't help you right now, but I've never seen a remote reboot capability on Dell displays, or any other displays for that matter.  Dell Display Manager allows you to perform some functions via command-line/script on the system, but I don't think power cycling the display is one of them, and even that isn't set up for remote execution.  You'd have to run it from the system that's physically attached to the display.  But rebooting the display is a workaround here anyway, not a solution to the underlying problem.  But since a solution may not be possible until an update, another thing you might want to test is whether switching display models resolves the issue.  For example, if you use a different USB-C display with the P2419H, does the P2419H still switch resolutions?  Or if you daisy chain a different display model to the C2422HE, does the other display model still switch?

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July 14th, 2021 06:00

Thanks. Yes we tried replacing the USB-C but have seen these happening. I also see there is a new firmware release but it seems we need to do manually and there is no silent distribution so that we can do for all monitors at once.

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