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January 9th, 2022 18:00
C3422WE, macOS 12.1, webcam and mic issues
Any plans to provide steps to support macOS 12.1? The built-in webcam and mic are unusable since it is not detected
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Unsolved
4 Posts
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1511
January 9th, 2022 18:00
Any plans to provide steps to support macOS 12.1? The built-in webcam and mic are unusable since it is not detected
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DELL-Chris M
Community Manager
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January 10th, 2022 06:00
DDM for macOS 1.50.0.041 supports (10.14 Mojave, 10.15 Catalina, 11 Big Sur, 12 Monterey). But does not mention 12.1. So all you and us can do is periodically check the drivers site for a newer DDM for macOS. Under Documentation we posted the Display Manager on Mac User’s Guide only because we released a DDM for macOS. The C series User's Guide only shows how to setup the Webcam and Microphones in Windows OS.
sammysin
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January 10th, 2022 07:00
Thanks for reply Chris. I have no problem running DDM on mac 0s 12.1 but mac OS 12.1 cannot connect to monitor webcam and microphone from mac 12.1 100%. My macbook charges fine but it cannot detect the webcam and microphone anymore. It was working fine in previous mac OS version I think.
I also have problem trying to upgrade monitor firmware to M2T106 from M2T104 , since my mac is already on version 12.1 now. I hope someone takes note of this and gives a nice support article to upgrade monitor firmware from latest mac OS soon, a lot of my work buddies also use this monitor and would soon run into problem, would appreciate if this was tested and resolve soon with support on latest mac too by Dell. All the best.