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1.3K Posts

April 5th, 2004 09:00

maybe you need to reinstall your video card drivers.. look at the reinstall guide in dell support/solutions/reinstall guide.

4 Posts

April 5th, 2004 22:00

Hi,

I had the same problem. Monitor was a Dell type P991 trinitron. Well solution to this problem was posted within the 30 -40 days at this site.

Basically the problem is after loading Win 98, ( I assume you completely erased your hard drive, since this was one of the options to reloading the Win OS. Doing this clears the drivers for the on board chip-set from intel corp. So when your PC is re-booted it does not find the drivers it needs, therefore defaults to the basic  2-color mode.

So the soluton is to determine what chip set you have on board. Get this info by going to start-settings-control panel-system-click on monitor and it should tell you what chip set you have. My set was type 810e set. there is a lot of numbers there but you should write it down fr next step.

Here is a link to intel I just looked up. Print out the instructions and follow them. You will have to down load a Zip file which contains your required. You must use Winzip or a PKunzip program to unzip the intel file. Once you get this far just follow the instructions from intel to reload the drivers for your chipset.

http://www.intel.com/design/software/drivers/platform/810.htm?iid=ipp_810echpst+body_drivers&

Will not be home for a couple of weeks bt if you have a problem you can email me at

radamson43@yahoo.com

Whole procedure should take a couple of hours, need to know what processor you have also when you get to Intel site.

Good luck,

robert

2 Posts

April 6th, 2004 01:00

You are right. I solved the problem after reloaded the video driver (downloaded from the dell.com). Although it took me a while figure out which driver to use, I managed to identify it by referring to Dell original as sold specification    database.  Thank you very much!

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