Cannot turn off the screen

Question

Hi,   I have a Dimension 5150 and I'm having a problem with the monitor. A new issued appeared whereby when the screen goes into 'turn off monitor' mode it no longer switches off. Instead it seems to go into a whole new screen saver of screens where the screen is just 1 primary colour, cycling through several colours. It also goes into this mode if I shutdown but don't unplug. This in itself is annoying in itself but once in this mode I cannoty turn off the screen. So now I have this problem, when I shut down I need to remember to turn off the screen before it gets to this mode. Any ideas?   The monitor is a Dell E176FP Thanks in advance, Mark

DELL-Chris M · Accepted Answer

That should have worked? See this.

Also found this -
* Press the Menu button to open the OSD (on-screen display)
* Press the minus button to highlight Factory Reset
* Press the Menu button to activate the highlighted function and when it asks if you want to reset say YES by using the minus button

DELL-Chris M · Answer

What specific monitor model?

whitem62 · Answer

Its a Dell flat screen E176FP

DELL-Chris M · Answer

My bad, didn't see that in your first post.

* Turn the monitor off
* Hold the menu button and plus button at the same time, then hit the power button
* Once it's come back on, press the minus button and the service menu should pop up
* Turn Burnin Mode or LCD Conditioning to Off or Disabled

whitem62 · Answer

Hi Chris, Thanks for your help. You didn't miss the first post, I edited after you said. I was posting using my work computer which is running IE 6 and this forum doesn't give you the whole conversation chain so I could not see your post to reply to other than in the email it sent me.

Still enough of that, I'm on the Dell now running IE8.

I have tried several combinations but I can't get to the service options you mention. Just to check I am doing the right thing:

The monitor is switched off
I'm holding the menu and plus button
Whilst still holding those 2, I press and let go of the power button,
Still holding the menu and plus I wait until the screen comes up
Once up still holding menu and plus I press the minus button ( I have also tried press and hold)

Unfortunately nothing happens. I tried several other combinations but no luck (I'm obviouisly not getting it quite right). Any ideas?

Thanks,

Mark

whitem62 · Answer

Many thanks Chris, that worked a treat. Happy holidays, Mark

Monitors

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