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enki42

updated

1 year ago

E

enki42

1 Rookie

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6 Posts

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2 Points

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117

August 25th, 2025 13:53

DDPM doesn't see U4323QE so KVM function is broken

From ‎DDPM issues, how to report them to Dell | DELL Technologies

Computer data required =
Computer model? Inspiron 16 plus
Operating system installed? Windows 11


Monitor data required =
Monitor Model? U4323QE  
Did you upgrade from DDM (Dell Display Manager) or did you do a fresh install of DDPM?
Monitor firmware version? Open Menu- Others to find this  M2T101
Monitor connection to computer, cables used, all ports in use To dock (WD19) USB to montitor 

Peripherals data required =
Peripherals model? Logitech MX keys and mx master
Did you upgrade from DDM or did you do a fresh install of DDPM?
Peripherals firmware version (device and dongle) ? 
Using a Dongle or Bluetooth? dongle (unifying receiver)

was working fine with old software

Dell support just wants to verify warranty.  Can't troubleshoot buggy software

(edited)