Unsolved
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5 Posts
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633
February 22nd, 2024 04:50
DDPM_settings.json doesn't exist
Using the latest Dell Display and Peripheral Manager on the Mac leads to the following error. If I roll back to the 1.1 versions, it works fine but is missing some of the newer features. Has any experienced this?
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DELL-Chris M
Community Manager
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56.9K Posts
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February 23rd, 2024 14:17
What specific macOS version are you running? Note the macOS supported under each driver name.
Based on the U2720Q Drivers & Downloads page for macOS =
* You have the issue with macOS DDPM versions 1.2.0.0052 and 1.0.2.0019
* And do not have the issue with macOS DDPM versions 1.1.0.0033, 1.1.1.0017, 1.1.1.0038 ?
afshari
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February 27th, 2024 01:08
I am on macOS 14.3.1. The latest version of DDPM doesn't work but the previous version does. The 1.1x versions work.
(edited)
afshari
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February 27th, 2024 23:08
This happens on the latest release that just came out yesterday as well.
(edited)
DELL-Chris M
Community Manager
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56.9K Posts
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February 28th, 2024 13:34
That latest version is the only one that "should" work in macOS 14 Sonoma. The earlier versions were never tested with macOS 14 Sonoma.
KirillY
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13 Posts
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February 28th, 2024 18:28
I have a same problem.
ludwigreiter
1 Message
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February 29th, 2024 09:45
I have also got the same problem.
„DDPM_settings.json“ konnte nicht nach „DDPM“ kopiert werden, da bereits ein Objekt mit demselben Namen existiert.
afshari
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5 Posts
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March 4th, 2024 03:01
The problem is that the latest version also doesn't work. I was able to work around the issues with the installer.
I created a folder called "DDPM" in my user folder located at
"/Macintosh HD/Users/myusername/Applications/"
Once I manually created the folder, I opened the DDPM application and the application created all the necessary files. Everything is working as expected now.
I am not sure what changed in the 1.2x and later installers, but it is hopefully fixed so the other folks don't have to manually create this folder.
(edited)
afshari
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5 Posts
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March 4th, 2024 03:02
@KirillY & @ludwigreiter - look at my latest post for the workaround to this issue.
Mattine12
1 Message
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March 18th, 2024 19:23
Sadly the workaround hasn’t worked for me
KirillY
1 Rookie
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13 Posts
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April 25th, 2024 18:57
Still happening with DDPMv1.3.0.0029.zip
Bit disappointing the level of DELL service and ability to handle bugs.
(edited)
KirillY
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13 Posts
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May 16th, 2024 16:49
Still happening with DDPMv1.3.0.0037.zip
To be continued......
KirillY
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June 27th, 2024 17:57
Still happening with DDPMv1.3.1.0012.zip
To be continued......
MicKuk
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1 Message
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July 30th, 2024 10:50
I have the same problem with MacOS 14.5 and V1.3.1.0015, A00
KirillY
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13 Posts
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August 7th, 2024 16:49
@MicKuk You re not alone(((
Fox_Mulder
1 Message
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August 15th, 2024 15:49
@afshari works well mate, you are even better than DELL support.
One guy who's replied me was rude.