Dell E207WFP: OSD & Power Off Failure

Hello, I've encountered a problem with my Dell E207WFP monitor which is approximately 1.5 years old. I have a Dell Dimension E521 computer running Windows XP with an ATI Radeon 1300/ 1550 Series video card. The problem I've encountered deals with powering off the monitor and displaying the OSD menu, both of which are controlled from the front panel controls on the lower right side of the monitor.

With regards to powering off the monitor, after I power down the computer I then press the monitor's power off/on control and receive a screen message stating that the monitor is in "Power Saver mode" and I am directed to press any key or move the mouse to restore the screen. I am unable to power off the monitor.

Regarding the OSD menu, when I press the OSD control the menu will not appear on the screen. In addition, the manual states that pressing the (-) control key will display the brightness and contrast controls. This does not function as well.

I contacted Dell Technical Support regarding the problem and the tech instructed me to power down the computer and remove/ reconnect power cables for both the computer and monitor. After rebooting the system we tried the controls again without success in restoring the OSD/ power-off functions. The tech thought that the circuit controlling the front panel keys had failed. I asked him if the problem could be repaired and he didn't seem to have an answer to this.

I recently browsed through the Dell Forum to see if anyone else had encountered this problem and I found a posting where a Dell mediator recommended an application (softMCCS) to restore factory presets and hopefully unlock the OSD menu. I tried out this application and found that I can at least control the brightness and contrast for the monitor using this software.

Before I conclude that the monitor is damaged beyond repair I thought I would check if anyone has a solution to the power-off and OSD menu problem I've encountered ... thanks.